Listings Policy

Last updated: 2026-08-26

This page explains, in plain language, what a Rondi Listing is, exactly where the information on it comes from, and what a business can do about its page — claim it, correct it, or take it down. The legal version of these same rules lives in Section 25 of our Terms of Service; if the two ever seem to disagree, this page is the friendlier explanation and the Terms are the governing document.

What a Rondi Listing is

A Rondi Listing is a page we built about a real business — a venue, a vendor, or another kind of event-service provider — using information that business already made public. We did not ask the business for this information, and the business did not send it to us. We found it and wrote it down.

Every fact on a Listing came from somewhere specific, and we show you where: the business's own website, its public Instagram or other social account, a public business directory, or a dated public announcement. We link the source right on the page. If we can't find a public source for something, we don't put it on the page — we don't guess, and we don't fill gaps from memory.

Some Listings also show upcoming nights the business has publicly announced — a residency, a weekly event, a one-off show. Each one is tied to the specific dated post or announcement it came from, not to a general pattern. "This bar usually does trivia on Thursdays" is not something we'd list. A dated post announcing this Thursday's trivia is.

The business didn't post this, and hasn't agreed to anything

Until a business claims its Listing, it has no account, no login, and no relationship with Rondi. Nobody at the business wrote the words on the page, approved the photo, or agreed to our Terms of Service. We say this directly on every Listing: who compiled it, when, from what sources, and that the business has not posted it and has not claimed it.

We also never use a photo taken from the business's own website, Instagram, Google listing, or any other channel — the photo on a Listing is either a public street-view photograph of the address, photography Rondi took itself, or nothing at all. A business's own photos stay the business's own photos.

A Listing is not an event

A Rondi Listing — and any night shown on it — is not an event you can RSVP to. There's no ticket, no guest list, and no obligation on the business's part. If you're signed in, you can mark yourself "Interested" in a listed night; that just tells us you'd like to hear if the business confirms it. It doesn't RSVP you to anything, and it doesn't tell the business you're coming.

Claiming a Listing

If a Listing is about your business, you can claim it — for free, in one sitting, with no strings attached. We research a public email address for the business and send a one-time claim link to it. (Today email is the only channel we send through — reaching businesses who don't have a public email on file is something we're still building.) Opening that link, or the claim button on the page itself, walks you through confirming you're authorized to speak for the business.

Once you claim it, the Listing becomes your own ordinary Rondi profile. You can edit anything on it, and you decide whether to publish, change, or throw out any nights we found. Anyone who was already following the page, or interested in one of its nights, comes along with you — as a follower or an invitation, never as a booking or a payment you owe anyone.

Taking a Listing down — free, immediate, no account required

If you don't want a page about your business on Rondi, you can remove it. This is:

• Free. No fee, no negotiation, no "pay to remove" tier. We will never build one.
• Immediate. The page comes down the moment you confirm — not after a review, not after a waiting period.
• Available without signing up. You don't need a Rondi account, and you don't need to claim the page first, to take it down.
• Unconditional. We don't ask why, and we don't ask you to accept anything else in exchange.

If you received our claim email, the link in it takes you straight to a takedown option — that's the fastest path, since holding that link is proof the message reached the address we researched for your business. If you're on the page itself and don't have the email, there's a "This isn't me — take it down" button right on it; anyone can use it, and the page goes dark immediately while we review the request afterward. A Listing you've asked us to remove is never put back up.

Most listing sites don't offer this. Zillow, Crunchbase, Nextdoor, and Glassdoor each say directly that they don't remove an unclaimed listing — Zillow says "we do not remove property pages," Crunchbase edits "rather than remove," Nextdoor says pages are "in general... not removed," and Glassdoor says "We do not remove companies." Indeed doesn't say either way — it has a claim process but publishes no stated removal policy. We built removal to be faster and easier than any of them make claiming.

If something's wrong

Anyone — the business itself, whether or not it's claimed the page, or a visitor who spotted a mistake — can flag an inaccuracy. Email support@rondi.io or use the correction link on the page, and tell us what's wrong. We'll review it and fix or remove the incorrect information. Once a business claims its page, it edits the page directly, the same as any other Rondi profile.

We will never sell your removal or your visibility

Rondi will never charge for, trade, or make part of a business deal the removal or suppression of a Listing. We will also never put a competing business's ad or promotion on your unclaimed page. Every business gets the same free, instant removal path — there is no paid tier that makes yours faster, and no partnership that makes someone else's page disappear while yours stays up. This is a permanent policy, not a launch promise we might walk back.

Where our sourcing rules come from

These are the rules we hold ourselves to when we build a Listing:

1. Every fact traces to a public source, and we show you that source. We never infer, guess, or fill in a gap from memory.
2. Every listed night mirrors one specific, dated public announcement — never a general pattern or a guess about a recurring event.
3. We never use anything private. Not a home address for a business run out of one, not a personal phone number, not a personal email — only information the business itself already made public.
4. A listed night stays current. We don't list a night more than 60 days out, and we don't build one from a source that's more than 30 days old. Once a listed night's date has passed, we take it down automatically. A page's own facts — a business's name, address, category — don't work on that clock; they're not a dated announcement, so they don't go stale the way a specific Thursday-night listing does. We do still refuse to build a page from research over a year old, and every page, new or old, gets a person's review before it ever goes live (see below).
5. A business that has opted out or asked us not to contact them never gets a Listing — not now, and not later.

Every page is reviewed by a person before it goes live

Before a Listing appears on Rondi, someone at Rondi has reviewed it by hand — checked the sources, confirmed the address is a real commercial location before using a street-view photo of it, and made sure nothing private slipped in. We're a small team, and we treat that review as the thing that makes each Listing defensible, not as a formality.

Questions

Reach us at support@rondi.io for anything on this page — a correction, a takedown, a claim that's stuck, or just a question about where something on a Listing came from.