Listings Policy

Last updated: 2026-09-25

This page explains in plain language what a Rondi Listing is, where the information on it comes from, and what a business can do about its page: claim it, correct it, or take it down. The legal version of the same rules is Section 25 of our Terms of Service. Where the two seem to disagree, the Terms govern and this page is the plain explanation.

What a Rondi Listing is

A Rondi Listing is a page we built about a real business (a venue, a vendor, or another kind of event-service provider) out of information that business had already made public. Nobody there sent it to us, and we never asked them for it. We found it and wrote it down.

Every fact on a Listing came from somewhere specific, and we show you where: the business's own website, a public Instagram or other social account, a public business directory, or a dated public announcement. We link the source right on the page. If we can't find a public source for something, we don't put it there. We don't guess, and we don't fill a gap from memory.

Some Listings also show upcoming events the business announced publicly: a weekly class, a supper club, a comedy show. Each one comes from one dated post, not from a pattern we noticed. We would not list "This bar usually does trivia on Thursdays." A dated post announcing this Thursday's trivia is one we would list.

The business didn't post this, and hasn't agreed to anything

Until a business claims its Listing, there is no relationship between it and Rondi. No account, no login. Nobody there wrote the words on the page, approved the photo, or agreed to our Terms of Service. We put that on every Listing: who compiled it, when, and from which sources. Each one also says the business hasn't posted it or claimed it.

We never take a photo from the business's own website or social accounts and present it as ours. The photo at the top of a Listing comes from one of four places:

• Rondi took it or licensed it.
• Someone contributed it to Google Maps. We show it live from Google, with the contributor's name and a link to Google Maps beside it, and we never store a copy.
• It is a public street-view photograph of the address.
• There is no photo.

The picture beside a listed event is different. It is the flyer or poster the source published for that event, and we keep a copy on our servers so the page loads without calling their site. We name the source, link to it, and never present the picture as ours. To have a flyer removed, use the takedown link on the page. We remove it within a day, and any cached copy expires within a day after that.

You can't RSVP to a Listing

A Rondi Listing, and any event shown on it, is not something you can RSVP to. There is no ticket, no guest list, and no obligation on the business's part. If you're signed in, you can mark yourself "Interested" in a listed event, which tells us you'd like to hear if the business confirms it. It doesn't RSVP you to anything, and we don't tell the business you're coming.

Claiming a Listing

If a Listing is about your business, you can claim it for free. It takes one sitting. We research a public email address for the business and send a one-time claim link there. (Email is the only channel we have today. Reaching businesses with no public email on file is something we're still building.) Opening that link signs you in and hands you the page. The claim button on the Listing itself works from the other end: it asks us to send you that link.

Once it's yours, the Listing becomes an ordinary Rondi profile. You can edit anything on it, and you decide whether to publish, change, or throw out any events we found. Anyone already following the page comes with you as a follower, and anyone interested in one of its events carries over as an invitation. Neither is a booking, and neither is a payment you owe anyone.

Taking a Listing down

If you don't want a page about your business on Rondi, you can remove it. Removal is:

• Free. No fee, no negotiation, no "pay to remove" tier. We will never build one.
• Immediate. The page comes down the moment you confirm, with no review first and no waiting period.
• Available without signing up. You don't need a Rondi account, and you don't need to claim the page before you remove it.
• Unconditional. We don't ask why, and we don't ask you to accept anything in exchange.

There are two ways to do it. If our claim email reached you, the link in it opens straight onto a takedown option, and that is the fastest path, because holding the link is proof the message reached the address we researched for your business. If you are on the page without the email, the "This isn't me, take it down" button is right there. Anyone can use it, the page goes dark immediately, and we review the request afterward. A Listing you have asked us to remove is never put back up.

Most listing sites don't offer this. Zillow, Crunchbase, Nextdoor, and Glassdoor each say directly that they don't remove an unclaimed listing: Zillow says "we do not remove property pages," Crunchbase edits "rather than remove," Nextdoor says pages are "in general... not removed," and Glassdoor says "We do not remove companies." Indeed doesn't say either way; it has a claim process but publishes no stated removal policy.

If something's wrong

Anyone can flag an inaccuracy. That includes the business, claimed or not, and any visitor who spots a mistake. Email support@rondi.io or use the correction link on the page, and tell us what's wrong. We'll review it and fix or remove whatever is incorrect. Once a business claims its page it edits the page directly, the same as any other Rondi profile.

We will never sell your removal or your visibility

Rondi will never charge for the removal or suppression of a Listing, trade it, or make it part of a business deal. We will also never put a competing business's ad or promotion on your unclaimed page. Every business gets the same free, instant removal path. There is no paid tier that makes yours faster, no partnership that makes someone else's page disappear while yours stays up, and no version of Rondi later where that changes.

Where our sourcing rules come from

These are the rules we hold ourselves to when we build a Listing.

1. Every fact traces to a public source, and we show you that source. We never infer, guess, or fill in a gap from memory.
2. Every listed event mirrors one specific, dated public announcement, never a general pattern or a guess about something recurring.
3. We never use anything private: not a home address for a business run out of one, not a personal phone number, not a personal email. Only what the business itself already made public.
4. A listed event stays current. We don't list an event more than 60 days out, and we don't build one from a source that's more than 30 days old. Once a listed event's date has passed, we take it down automatically. A page's own facts (a business's name, address, category) aren't dated announcements, so that clock doesn't apply to them. We still won't build a page from research over a year old. Every page, new or old, gets a person's review before it goes live (see below).
5. A business that has opted out, or asked us not to contact it, never gets a Listing, now or later.

Every page is reviewed by a person before it goes live

Before a Listing appears on Rondi, someone here has gone through it by hand: checked the sources, confirmed the address is a real commercial location before we use a street-view photo of it, and made sure nothing private slipped in. We are a small team, and nothing goes up without that pass.

Questions

Write to support@rondi.io about anything on this page: a correction, a takedown, a claim that's stuck, or a question about where something on a Listing came from.